Haven Hospice

Regional nonprofit hospice serving North Central and Northeast Florida, including the Jacksonville metro. AHCA-licensed Hospice.

Florida regulatory information

Haven Hospice is located in the Jacksonville metro and is licensed by the Florida Agency for Health Care Administration (AHCA), Bureau of Health Facility Regulation, Assisted Living Unit. AHCA-licensed hospice program.

Verify this facility's license, inspection history, and any deficiency citations on Florida Health Finder →

Medicaid: Florida residents who qualify for facility level of care may be eligible for Florida Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) through one of the state's managed care plans (Sunshine Health, Humana, Simply Healthcare, UnitedHealthcare Community Plan, Aetna Better Health, Florida Community Care, or Molina). Not all facilities accept Medicaid — confirm directly with the provider.

Jacksonville location & hospital context

Haven Hospice is located in Jacksonville, Duval County, FL. Nearby hospitals include Baptist Medical Center Jacksonville, Mayo Clinic (Jacksonville), UF Health Jacksonville.

Northeast Florida veterans are served by the Jacksonville VA Outpatient Clinic, part of the North Florida/South Georgia Veterans Health System (headquartered at the Malcom Randall VAMC in Gainesville). Veterans and surviving spouses may be eligible for VA Aid & Attendance toward care costs.

Typical cost of hospice in Jacksonville

In 2026, Hospice in the Jacksonville metro typically runs $26–$34/hr. The exact rate at Haven Hospice depends on room type and care level — request a written rate schedule before comparing options.

How to evaluate Haven Hospice

The strongest predictors of care quality at a senior-care community aren't in the brochure. Ask the overnight caregiver-to-resident ratio (daytime numbers hide the real picture), staff turnover rate over the past year, and how long the administrator has been in place. Ask what care needs would force a move-out and how the care plan is reviewed. Walk the halls during a meal and an activity — notice whether residents are engaged. Verify the AHCA license and inspection history through Florida Health Finder.

Questions to ask on your tour

• What is the overnight caregiver-to-resident ratio?
• How long have the administrator and head caregiver been in their roles?
• What care needs would require a resident to transfer to a higher level of care?
• How are medications managed, and how are errors tracked?
• What AHCA license do you hold — ALF under Ch. 429, Part I / Rule 59A-36, F.A.C. — and do you carry an ECC, LNS, or LMH endorsement?
• What activities are offered seven days a week?
• How do you handle a resident fall or medical emergency at 2 a.m.?
• Can I visit unannounced after we've signed the residency agreement?
• Do you have any current AHCA citations or enforcement actions on Florida Health Finder?
• Do you accept SMMC LTC Medicaid or VA Aid & Attendance?
• If my parent needs dementia care, is your ADRD staff training current under Florida's standards?

Other licensed hospice agencies in the Jacksonville metro

• Community Hospice & Palliative Care — Jacksonville, FL
• VITAS Healthcare Jacksonville — Jacksonville, FL